Well then.

Jay finally talked to someone today who could give us a straight answer. DSL could take anywhere from 2 weeks to a year to get in our neighbourhood – they’ve already used up all the spaces for cards, and they don’t know when they’ll be upgrading their systems. Nice of them to waste over a week of our time with that lack of information. Thanks Sympatico. You rock

I guess we turn to @home cable service now. I hope it’s not as bad as I’ve seen it be. I really do. Fucking Sympatico bastards.


  • ginamoog

    August 9, 2000 at 2:19 pm

    I feel your aggrivation. We have been waiting for DSL over 6 months now because they don’t have any available ‘ports’. Bullshit! If someone we know down the street has DSL we should be able to have it too! And rogers@home.. I won’t even get into them. They put in trouble ticket for me because I been having problems with the connection for 2 months already, argh!

  • lordremo

    August 9, 2000 at 4:39 pm

    Don’t hate them…SUE THEM!!!

    They officially misrepresented what they cold do for you and were ready to bill you for service they knew they wouldn’t provide. You are a writer and work on the internet, therefore their fraud and neglegence has cost you both work and convienience. Talk to a lawyer to makea case against them. They may offer a provisioal settlement rather than risk the bad press (hint :press). Oh and hey!
    It’s good to have you back. I have like 20 people on my friends list… sometimes it takes me awhile to notice one missing!

    • Jenny Lee Silver

      August 10, 2000 at 6:38 am

      Re: Don’t hate them…SUE THEM!!!

      Heh… I’m still only half-here, what with only being online at work. 🙂 But thanks!

      I would consider suing (sp?) them, because they have caused a lot of problems over the past week for me, and I’m very pissed off about them lying to me, even though I realize that general tech support people usually don’t know what’s going on anyhow, so it’s not their faults. I don’t know… I don’t really have the willpower to actually take anyone to court over anything. It seems like so much trouble.

  • mtbandit

    August 9, 2000 at 8:31 pm

    Am I the only one who sees something oddly ironic about the name “Sympatico”?